Condo Association Management Blog

Is it the elevator mechanics making the noise or the occupants when they enter the elevator?

I think what he means is that the operational noise from the elevator is excessive. I have the same situation but my noise is more of a fog horn sound and I have learned to live with it. If his is excessive, it is a common area problem which should be addressed. There are usually noise limitations in HOA documents somewhere.

There should certainly be something in your documents that addresses noise. The association should have some soundproofing insulation installed in the wall that stands between the elevator and your unit to reduce the noise to a minimum if the noise is excessive (which it probably is).

When you purchased your condo you were probably provided a copy of the bylaws. 
 
When did you purchase your condo and when did the noise become a problem?

There is a need to clarify the issue - it appears to be "noise from the operation of the elevator." This is not a "bylaws" issue, it is maintenance & may be a builder problem, depending upon age/transition info.  
 
The owner should put in writing the request for inspection of the elevator. It may be a shortage of insulation during installation. It may be a mechanical issue.  
If the board does not respond in a reasonable time, the owner can ask the governing agency (building, permit, ?) re recourse.  
 
It may take follow through by the owner to resolve this.  
 
 

When you say you've been living in a condo about a year, do you mean that you purchased this condo a year ago? If the operational noise of the elevator is excessive in your unit, the seller knew that. Was this disclosed in the sale? If not, you may have cause with the seller and their real estate agent/broker.