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Successful community associations have a written policy resolution establishing procedures for conducting hearings by an authorized committee of the board of directors and a subsequent appeals process to the actual board when violations of Covenants, Conditions & Restrictions (as well as other rules of conduct of that association) occur.
A successful Policy Resolution should include the following:
Prior to adopting such a policy resolution, the board of directors should provide written notice to the owners, establish a town meeting to hear owners' concerns, and have the proposed resolution reviewed by legal counsel for compliance with the founding documents, community ordinances, and state/federal law.
Having a clear and consistent policy for resolving disputes will insure that your association maintains a positive image with its residents and throughout the community at large.
Source: CondoAssociation Times
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