Condo association collects fees but does nothing for owners

Is this possible and is this common? I'm in a condo in Michigan.  I get the attitude in my condo association of: pay the monthly condo fee and we will do as little as possible.  If you want to have your lawn fertilized, you have to buy the fertilizer. If the item you buy is what we approve of, then you give us the receipt and you can take it off your monthly fee. The association (and management company) won't do anything, but take your money! Is this common with other condo associations?