---
title: Performance metrics for HOA management companies
description: How to tell if a property manager is doing a good service for an HOA or condo association?  Are there any SLA or service level agreement available?
image: https://www.condoassociation.com/hubfs/Whats%20Your%20Score%3F%20written%20on%20running%20track.jpeg
---

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# Performance metrics for HOA management companies

| [Property Management](https://www.condoassociation.com/blog/topic/property-management) |  

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## What do you think? Question:

When considering HOA management companies what is the best way to ensure quality performance throughout the relationship upon contract signing?

For example, what are the typical language/ terms of an HOA management company service-level agreement (SLA)? What aspects are usually covered? How are those standards typically tracked / monitored? And what are the standard clawback / refund / credit provisions associated with non performance?

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## What do you think? Answers (2)

#### What are your thoughts on this topic?

***Comments and postings are not legal advice**, but are the opinions of our readers. This forum and its contents are being monitored. Please be respectful of each other. *  
  

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