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Should condo association get involved in personal problems?

| Board of Directors |  


Question:

I am this year's secretary /treasurer of our condo association. Last year the Board received letters from a unit owner complaining of a high-pitched noise in her home and how it felt like her ears were going to explode. She feels as if someone is targeting her with this noise and is wearing shooter's earmuffs for the time being to help quiet it down. Last year she lost her mother who was living with her there. Last year a board member was in her house to check it out, but did not hear anything. They had the cable guy check things out, and even a policeman was there and could not hear anything. Now the new board is getting these letters. It sounds like stress and tinnitus to me, but she told them last year there was nothing physically wrong with her. Do we acknowledge these letters? Is the condo association board even supposed to get involved in something like this? She is also in the process of selling her condo with a Realtor, but sales are very slow in northeast Ohio. Any suggestions how to help her or stay quiet?


Answers (7)

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