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Proactive Communication Tips for Your Condo Association

Posted on Wed, Feb 11, 2009 @ 07:18 PM
  
  
  
  

Over the last couple years, we have scheduled and participated in some really useless condo association meetings.  I think the biggest culprit for the bad meetings was the lack of communications between the condo association board and members that should have been flowing in between our meeting dates.

Scheduling condo association meetings is not a substitute or band aid for poor communications.

Most condo association by-laws require an annual meeting.  Other than that, I think there are plenty of communication tools for condo association directors and association members to get the point across, with out the pomp and circumstance of a meeting. 

Does your condo board:

  • Have a condo association email distribution at least once per month - even to say no news is good news?
  • Maintain a website that gets updated regularly?
  • Manage a message board where association members and residents can voice concerns and ask questions when they see fit?
  • Have your property manager publish monthly updates or financials that get sent out to all condo association members?
  • Use web technology to poll condo association members to understand what's important to them.

There will always be the need for meetings...and that's when they should occur. 

I think most association board members are forced into more meetings because they don't practice good communications with association members regularly.  The above are some proactive communication tips that a condo association board can leverage to keep communications flowing all year long.

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COMMENTS

We formed our condo assoc in 1997, we have communicated via email between our 6 units for about the past 5 years. We, of course, have our annual meetings and sometimes special mtgs...Now an owner is questioning the use of email to communicate news...saying our bylaws state everything must be in writing. And that electronic writing doesn't count. Do we need an amendment to make emailing legal?

posted @ Wednesday, August 06, 2008 1:40 PM by Jackie Beatka


I'm not a lawyer, but who cares how one communicates news? Its not official. Notices may be a different story and a paper trail may be required for that.

posted @ Wednesday, August 06, 2008 1:47 PM by John Sorkin


I live in an HOA of 50 units. How mutch wuold be the cost of a website, and were should a I do to have one?Thak you. 
 

posted @ Saturday, October 11, 2008 8:11 PM by Joao Rita


Check outwww.athomenet.com. They host easy to set up web sites for condo associations. Cost is based on the number of units.

posted @ Thursday, November 05, 2009 4:10 PM by Joseph Baier


In Florida HOA legislation is lacking in the area of Board member mandatory education. Without education (knowing the governing documents and state law) board members cannot make proper decisions regarding levying and collecting assessments. There are ways to keep the community solvent to provide the mandatory maintenance of the common areas. All of this without having to borrow any money. Banks' lending criterias are often not commensurate with the amount of an association's receivables. Get rid of board members who do not know how to read financial statements, can't promulgate budgets and are "...too busy to read".

posted @ Friday, November 27, 2009 6:50 PM by Sally Rockrise


Just curious to know whether any of you have used a DIY online community manager, and how your experience was. Did it improve communication? Which product was it? Interaction Community Systems? At-Home Net? something different?

posted @ Thursday, July 08, 2010 12:20 PM by Chris Bagley


These communications sites appear to be of great value. It would be so helpful if board members wanted to spend some time there...however, I am not confident that they have any interest in communicating anythng. Thank heaven there are exceptions, small though they may be.

posted @ Thursday, July 08, 2010 4:16 PM by Sally Rockrise


To conduct businessn a board meeting is mandatory. Such meetings should adhere to Roberts Rules Of Procedure. A properly managed Board meeting will allow all the communicatuions needed.

posted @ Friday, August 27, 2010 9:23 AM by Charles Adler


Another very good way to improve communications is to use Robert's Rules at board meetings. But to make these rules meaningful the board members must have training and that also must have unit owner's trained also.

posted @ Sunday, October 10, 2010 10:06 AM by Charles Adler


Check out http://tampaautomatedlogic.com. They host easy to set up web sites for condo associations. The cost is the same no matter the number of units.

posted @ Friday, May 04, 2012 12:26 PM by Ron


Have a look at GeniePad.com. I have started this product as a solution for our condominium. After the word spread, I had to turn it into a product as surrounding properties and property managers wanted to implement this in their properties. 
 
Feel free to give us a call. I'd be happy to chat with you about your current obstacles and solutions.

posted @ Wednesday, October 17, 2012 1:01 PM by Rafal Dyrda


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