Condo Association Management Blog

We are getting ready to create a Facebook site for our Homeowners Association. Do you have any samples of homeowner profiles that we can use? 
 
Thanks

Just go to facebook and type in "condo association" into the search bar and you will see some condo associations come up. Don't forget to become a fan of our condoassociation.com facebook page.

Does facebook have the capability to add documents? and once added, they would be viewable only by the members?

The reality is that FB is not designed to manage homeowners or the nature of issues that arise in a communal residential environment. We've spent so much time looking at this during the development of our web based software app for homeowne. Check it out, it's free and it's been custom developed to streamline communications and bring efficiencies to management of an HOA.

I created a FB page for my condo and used the "group" feature to create "secret" postings. The only tough problem I have now, is getting owners to trust Facebook enought to want to join my page...they are leary of their security and it's hard to confince them otherwise.....

We are rolling out a FB page program for our associations, and I wanted to see how effective they have been for people. What do people show and not show to the general public?

It is imperative in today's market to be connected in social media, facebook is an uncomplicated tool with great benefits.

There may be great benefits, but there are plenty of risks to consider as well. If you do not have a policy in place for using social media within your HOA then get working on it as soon as possible. 
 
The policy should include who (staff or board member titles, not individual names) should have access to create posts. You must define what constitutes a post. If "friending" is going to be permitted by the organization, what form (if any) of validating "friends" is in place and what is the decision criteria for "defriending" people. You must consider if this is going to be used as a one way or two way form of communication. A limit should be placed on the time used to manage the tool or at least some definition of the types of information that should be posted and at what time of day the information is suggested to be posted - events, announcements, news, etc. and those should be easily distinguishable from opinions (by definition). A reporting mechanism - not to facebook but to the hoa board or property manager - should be provided to communicate abuse or other similar issues. 
 
There is more to it than just jumping on board and saying "friend us on facebook". Don't let software vendors or web developers (of which I am one) fool you into thinking this is the greatest thing since sliced bread. 
 
I'm not saying at all that facebook is not a valuable tool. I'm just pointing out that it's value can come at a cost if you are not prepared. A clever comedian once said, "If you want more drama in your life, join facebook" to which there is much truth.

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Is there a good guide as far as setting this up for a community association. The community board I am on is seriously considering this but the issue at hand it how to prevent people from commenting malicious comments and causing libel. Can you give me some pointers? I have a temporary page set up for testing currently but I am not able to prevent comments on postings.  
Is this something that will just have to be policed? I really want this done right so the community has easier access to important community information since most people will check their facebook much more often than a community website.

We too are looking to begin a more immediate form of communication to inform homeowners. Unfortunately, we had a bad experience with a website. It's a shame people use these forums for their own personal vendetas. Can facebook be used for one way communication?