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Property manager has bad financial reporting to condo association


Question:

Our North Carolina-based condo association has had a new property management company for 6 months. The financial records they send to the board each month are VERY hard for any of us to figure out. Lots of abbreviations and very little actual information, as far as I can tell. Maybe an accountant would be able to figure them out, but we're not accountants. We have asked them for invoices, so that we can at least match checks paid to what work was actually performed, but they are balking at this. I'm spending way too much time every month asking follow-up questions, and then it's like pulling teeth to get a clear answer. Any suggestions?


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