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Fired property manager refuses to transition replacement firm


Question:

I am the Board President of a small (24 unit) townhome complex in New Jersey. The prior Board hired a property manager 5 years ago. As far as we know, there was never a contract signed. We have actually contacted the prior Board members to ask about a contract - none of them remember ever signing one and said that the property manager's services were on a "month-to-month" basis. Due to a serious lack of performance, our current Board decided to replace this property manager. We sent him a registered letter and gave him 30 days notice - that was back in May. He refuses to turn over our files and financial data - despite numerous attempts via mail, fax, phone calls and emails. We had to hire an attorney to pursue this for us, and the initial letter sent a month ago to the property manager has been ignored. Other than filing a lawsuit, where can we turn for help in obtaining our files? They are the property of our condo association, and he obviously has no legal right to keep them! Our new property manager is spending countless hours attempting to recreate what he can - but still needs our prior years' files! We plan to file a complaint with the BBB, but we are wondering if there are other means of pursuing this (without spending a lot of money on legal fees! Any help would be much appreciated! Thank you!


Answers (15)

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